Is the urgent care at Peel Memorial the same as an emergency department?

No. Urgent care treats problems that can't wait but aren't life-threatening. Ambulances do not go there. For emergencies, call 911 or go to Brampton Civic Hospital.

Do I need an appointment for the walk-in clinic?

No. Come during walk-in hours with your Ontario health card. Call 905-459-4385 to confirm hours on holidays.

Can a pharmacist prescribe antibiotics for a bladder infection?

Yes, for an uncomplicated urinary tract infection, an Ontario pharmacist can assess you and prescribe treatment if it's appropriate.

PATIENT GUIDE

How to access health care in Brampton

Emergency, urgent care, walk-in, pharmacist or family doctor: a plain guide to where to go, and when.

Reviewed by a KMC physician · Last reviewed October 25, 2026 · 6 min read

Knowing where to go saves you time and gets you the right care faster. Here is how Brampton's options fit together, from most urgent to least.

Emergency: call 911 or go to the ER

Go to the emergency department or call 911 for:

chest pain or pressure
trouble breathing
signs of a stroke: face drooping, arm weakness, slurred speech
severe bleeding, a serious injury or a head injury with confusion
thoughts of harming yourself or others

Brampton's emergency department is at Brampton Civic Hospital, 2100 Bovaird Drive East, part of William Osler Health System. Babies younger than 6 months should always be taken to an emergency department, not urgent care.

Urgent but not an emergency: Peel Memorial Urgent Care

The Urgent Care Centre at Peel Memorial, 20 Lynch Street, is open 24 hours a day. It treats problems that cannot wait for a regular appointment, such as:

sprains, strains and possible broken bones
cuts that may need stitches
minor burns
fevers, ear infections and bad colds

It has X-ray and lab testing on site. You can check wait times on the William Osler Health System website.

Same-day, non-urgent care: a walk-in clinic

A walk-in clinic is a good choice for a new rash, a sore throat, a urinary infection or a prescription you need before you can see your own doctor.

Kennedy Medical Centre's walk-in clinic at 2 Kennedy Road South is open:

Monday 9:00 AM to 4:00 PM
Tuesday 9:00 AM to 5:00 PM
Wednesday 1:00 PM to 8:00 PM
Thursday 5:00 PM to 8:00 PM
Saturday 10:00 AM to 2:00 PM

No appointment is needed. Hours can change on holidays, so check the walk-in page or call 905-459-4385 before you come.

Minor ailments: your pharmacist

Ontario pharmacists can now assess and prescribe for a list of common minor ailments. These include uncomplicated urinary tract infections, pink eye, cold sores, allergies, mild acne, insect bites and muscle sprains. The assessment is covered with an Ontario health card.

Kennedy Medical Centre has a pharmacy on site, so you can fill a prescription in the same building after your visit.

Advice at any hour: Health811

Call 811 (TTY 711) to speak with a registered nurse, 24 hours a day. They can help you decide whether you need the ER, urgent care or a regular visit. You can also chat online at health811.ontario.ca.

Ongoing care: a family doctor

Walk-in clinics and urgent care are there when you need them. But for chronic conditions, screening, test results, referrals and the slow work of staying well, nothing replaces a family doctor who knows you.

When you are registered with a family doctor in a group like ours, you also have after-hours options organized by your own practice. Read Walk-in clinic or family doctor for the difference.

Kennedy Medical Centre is accepting new patients. Apply online and our staff will call you within 48 hours.

Next step at KMC

See walk-in hours Apply as a new patient

Common questions

This guide is general information, not medical advice. In an emergency, call 911.